Does Artarmon Air Conditioning carry out installs?

Yes, selectively. Artarmon Air Conditioning is a repair, servicing and maintenance business first. We install new systems for existing clients when repairing their current system is no longer economically viable, and we take on new installation jobs from time to time when our schedule allows. Keeping installation work limited is what lets us respond quickly to breakdown calls for both new and existing clients.

What does a breakdown call cost?

Artarmon Air Conditioning charges $299 including GST for a breakdown call. That covers attendance anywhere in our service area and the initial diagnosis of the fault, and the repair is quoted separately. Once we know what has failed, you get a fixed price for the parts and labour to fix it, and no work goes ahead until you approve it. The $299 is a flat fee, not an hourly rate, and nothing is added on top for attending.

How much does it cost to fix an air conditioner gas leak?

The cost of fixing an air conditioner gas leak depends on where the leak is. Artarmon Air Conditioning starts with a $299 breakdown call. That covers preliminary checks at common leak points such as flare joints and service valves. If the leak is there, you get a fixed price for the repair and regas. If not, or parts of the system cannot be reached, you get an estimate to trace and repair it.

Can you just top up the gas in my air conditioner?

No. Artarmon Air Conditioning will not top up a leaking air conditioner. Low gas means a leak, and topping up feeds more refrigerant out through it. Releasing synthetic greenhouse gases is illegal in Australia, and knowingly charging a leaking system is banned for that reason. We find the leak, repair it, then regas. Our work complies with the Refrigerant Handling Code of Practice 2025, AS/NZS 5149 and the Ozone Protection and Synthetic Greenhouse Gas Management Act 1989.

What does air conditioning maintenance cost?

Artarmon Air Conditioning's maintenance starts at $199 including GST for an Essential visit on a single split system. The final price depends on your system, the level and how neglected it is. We offer four levels, Essential, Standard, Premium and Premium Pro Max Ultra, each adding more cleaning and testing than the last, and we recommend one once we know your system. Additional systems at the same address are discounted. Get in touch for a quote.

What payment methods does Artarmon Air Conditioning accept?

Artarmon Air Conditioning accepts bank transfer, PayID and card, including Visa, Mastercard and American Express. We do not take cash. Payment is due when the work is finished unless your quote says otherwise, and the invoice comes by email with the payment details and your written report, so there is nothing to sort out on the day.

Are you licensed and insured?

Yes. Artarmon Air Conditioning holds NSW contractor licence 394793C and Refrigerant Trading Authorisation AU60391, and is fully insured. Every job is done by a licensed air conditioning and refrigeration technician, and refrigerant is handled in line with the Refrigerant Handling Code of Practice 2025, AS/NZS 5149 and the Ozone Protection and Synthetic Greenhouse Gas Management Act 1989.

Do you carry out electrical work as part of your services?

Yes. Artarmon Air Conditioning subcontracts the electrical work on its jobs to a licensed electrical contractor to keep everything compliant. Any electrical work an air conditioning job needs, such as a new isolator or circuit, is done by them and comes with a Certificate of Compliance for Electrical Work (CCEW), as NSW requires.

What brands or types of air conditioning units do you service?

Artarmon Air Conditioning services just about anything, whoever installed it: Daikin, Mitsubishi Electric, Mitsubishi Heavy Industries, Fujitsu, Panasonic, Samsung, LG, ActronAir, TCL, Hisense and Temperzone, right through to a one-of-a-kind contraption your great-uncle Harold cobbled together in the 1950s. If it transfers heat from one place to another using the vapour-compression cycle, we’ll work on it.

What warranties or guarantees do you offer?

Artarmon Air Conditioning guarantees its workmanship for five years from completion, provided the system has not been neglected or left unmaintained. Parts we supply carry the manufacturer’s warranty, usually 3 to 12 months, and circuit board repairs we carry out in house carry 12 months. We take pride in doing things properly: if something we’ve done isn’t right, we’ll make it right. The full conditions are in our terms and conditions.

Where in Sydney do you offer your services?

Artarmon Air Conditioning services various regions throughout Sydney, NSW. Specifically, we cater to customers in the Northern Beaches, Lower North Shore, Upper North Shore, Eastern Suburbs, and the Inner City. We're dedicated to providing top-quality air conditioning services across these communities.

How can I book your services?

You can call us directly at 0430 517 009 or you can book online by tapping here.

How quickly can you attend a breakdown?

Artarmon Air Conditioning attends most Lower North Shore breakdowns the same day or next business day, working Monday to Friday, 8am to 5pm. In peak periods it can stretch to three or four days, and existing maintenance clients are booked ahead of general callouts. Outside those hours we take out-of-hours breakdown calls for $499 including GST. If water is coming through a ceiling, switch the system off at the isolator and call 0430 517 009.

Do you offer emergency or after-hours breakdown calls?

Yes. Artarmon Air Conditioning takes out-of-hours breakdown calls across the Lower North Shore, and an out-of-hours breakdown call is $499 including GST. That covers attending outside business hours and the initial diagnosis of the fault. Any work to rectify the fault is quoted before it goes ahead, and where the fault needs further fault finding we will tell you on site and quote that separately.

How should I prepare for a technician's visit?

Just clear a bit of space around where we’ll be working, and make sure kids and pets are secure, we love meeting them, but once tools and ladders come out, it’s best they watch from the sidelines.

What are signs that my air conditioning might need servicing?

Indicators include strange noises, a sudden increase in electricity costs, poor system performance, or bad smells coming from the indoor unit.

How often should my air conditioning unit be serviced?

Artarmon Air Conditioning recommends servicing your air conditioning twice a year, and at least once a year as a minimum. Systems that run most of the year, or sit near the water or a main road, should be on the twice-yearly cycle: a Standard service in spring and an Essential check about six months later. Bulkhead units and rooftop package units need more frequent visits.

How can I provide feedback on services received?

We welcome reviews on Google. If something isn’t right, call 0430 517 009 or email info@artarmonair.com.au and we will make it right.

How do you dispose of old air conditioning units?

Old systems are safely degassed on site, with all refrigerant reclaimed and returned to authorised wholesalers for proper processing. Once that’s done, the indoor and outdoor units are taken for metal recycling. Everything we do follows the Ozone Protection and Synthetic Greenhouse Gas Management Act 1989 and the Refrigerant Handling Code of Practice 2025, because doing the right thing for the environment isn’t optional.

How long does an air conditioning service take?

Most breakdown calls reach an initial diagnosis within about an hour, though some faults need further fault finding, which is identified on site and quoted separately rather than charged by time. A maintenance visit's length depends on the level booked and your system type, with ducted and multi-system sites generally taking longer than a single split. We will tell you the expected time when you book.

Can you service a system that another company installed?

Yes. Artarmon Air Conditioning services and repairs systems regardless of who installed them, and most of our maintenance clients inherited their systems with the property. Manufacturer parts warranty is not affected by having an independent licensed technician do the work, provided the technician is working under a Refrigerant Trading Authorisation. Ours is AU60391, and the NSW contractor licence is 394793C.

Do you service commercial premises as well as homes?

Yes. Artarmon Air Conditioning services offices, shops, studios and small commercial sites across the Lower North Shore alongside residential work, including cassette, bulkhead and package units. Maintenance can be scheduled outside trading hours where the site allows it. Very large plant, chillers and building-wide systems are outside what we take on.

Frequently Asked Questions

Yes, selectively. Artarmon Air Conditioning is a repair, servicing and maintenance business first. We install new systems for existing clients when repairing their current system is no longer economically viable, and we take on new installation jobs from time to time when our schedule allows. Keeping installation work limited is what lets us respond quickly to breakdown calls for both new and existing clients.
Artarmon Air Conditioning charges $299 including GST for a breakdown call. That covers attendance anywhere in our service area and the initial diagnosis of the fault, and the repair is quoted separately. Once we know what has failed, you get a fixed price for the parts and labour to fix it, and no work goes ahead until you approve it. The $299 is a flat fee, not an hourly rate, and nothing is added on top for attending.
The cost of fixing an air conditioner gas leak depends on where the leak is. Artarmon Air Conditioning starts with a $299 breakdown call. That covers preliminary checks at common leak points such as flare joints and service valves. If the leak is there, you get a fixed price for the repair and regas. If not, or parts of the system cannot be reached, you get an estimate to trace and repair it.
No. Artarmon Air Conditioning will not top up a leaking air conditioner. Low gas means a leak, and topping up feeds more refrigerant out through it. Releasing synthetic greenhouse gases is illegal in Australia, and knowingly charging a leaking system is banned for that reason. We find the leak, repair it, then regas. Our work complies with the Refrigerant Handling Code of Practice 2025, AS/NZS 5149 and the Ozone Protection and Synthetic Greenhouse Gas Management Act 1989.
Artarmon Air Conditioning's maintenance starts at $199 including GST for an Essential visit on a single split system. The final price depends on your system, the level and how neglected it is. We offer four levels, Essential, Standard, Premium and Premium Pro Max Ultra, each adding more cleaning and testing than the last, and we recommend one once we know your system. Additional systems at the same address are discounted. Get in touch for a quote.
Artarmon Air Conditioning accepts bank transfer, PayID and card, including Visa, Mastercard and American Express. We do not take cash. Payment is due when the work is finished unless your quote says otherwise, and the invoice comes by email with the payment details and your written report, so there is nothing to sort out on the day.
Yes. Artarmon Air Conditioning holds NSW contractor licence 394793C and Refrigerant Trading Authorisation AU60391, and is fully insured. Every job is done by a licensed air conditioning and refrigeration technician, and refrigerant is handled in line with the Refrigerant Handling Code of Practice 2025, AS/NZS 5149 and the Ozone Protection and Synthetic Greenhouse Gas Management Act 1989.
Yes. Artarmon Air Conditioning subcontracts the electrical work on its jobs to a licensed electrical contractor to keep everything compliant. Any electrical work an air conditioning job needs, such as a new isolator or circuit, is done by them and comes with a Certificate of Compliance for Electrical Work (CCEW), as NSW requires.
Artarmon Air Conditioning services just about anything, whoever installed it: Daikin, Mitsubishi Electric, Mitsubishi Heavy Industries, Fujitsu, Panasonic, Samsung, LG, ActronAir, TCL, Hisense and Temperzone, right through to a one-of-a-kind contraption your great-uncle Harold cobbled together in the 1950s.
If it transfers heat from one place to another using the vapour-compression cycle, we’ll work on it.
Artarmon Air Conditioning guarantees its workmanship for five years from completion, provided the system has not been neglected or left unmaintained. Parts we supply carry the manufacturer’s warranty, usually 3 to 12 months, and circuit board repairs we carry out in house carry 12 months. We take pride in doing things properly: if something we’ve done isn’t right, we’ll make it right. The full conditions are in our terms and conditions.
Artarmon Air Conditioning services various regions throughout Sydney, NSW. Specifically, we cater to customers in the Northern Beaches, Lower North Shore, Upper North Shore, Eastern Suburbs, and the Inner City. We're dedicated to providing top-quality air conditioning services across these communities.
You can call us directly at 0430 517 009 or you can book online by tapping here.
Artarmon Air Conditioning attends most Lower North Shore breakdowns the same day or next business day, working Monday to Friday, 8am to 5pm. In peak periods it can stretch to three or four days, and existing maintenance clients are booked ahead of general callouts. Outside those hours we take out-of-hours breakdown calls for $499 including GST. If water is coming through a ceiling, switch the system off at the isolator and call 0430 517 009.
Yes. Artarmon Air Conditioning takes out-of-hours breakdown calls across the Lower North Shore, and an out-of-hours breakdown call is $499 including GST. That covers attending outside business hours and the initial diagnosis of the fault. Any work to rectify the fault is quoted before it goes ahead, and where the fault needs further fault finding we will tell you on site and quote that separately.
Just clear a bit of space around where we’ll be working, and make sure kids and pets are secure, we love meeting them, but once tools and ladders come out, it’s best they watch from the sidelines.
Indicators include strange noises, a sudden increase in electricity costs, poor system performance, or bad smells coming from the indoor unit.
Artarmon Air Conditioning recommends servicing your air conditioning twice a year, and at least once a year as a minimum. Systems that run most of the year, or sit near the water or a main road, should be on the twice-yearly cycle: a Standard service in spring and an Essential check about six months later. Bulkhead units and rooftop package units need more frequent visits.
We welcome reviews on Google. If something isn’t right, call 0430 517 009 or email info@artarmonair.com.au and we will make it right.
Old systems are safely degassed on site, with all refrigerant reclaimed and returned to authorised wholesalers for proper processing. Once that’s done, the indoor and outdoor units are taken for metal recycling.
Everything we do follows the Ozone Protection and Synthetic Greenhouse Gas Management Act 1989 and the Refrigerant Handling Code of Practice 2025, because doing the right thing for the environment isn’t optional.
Most breakdown calls reach an initial diagnosis within about an hour, though some faults need further fault finding, which is identified on site and quoted separately rather than charged by time. A maintenance visit's length depends on the level booked and your system type, with ducted and multi-system sites generally taking longer than a single split. We will tell you the expected time when you book.
Yes. Artarmon Air Conditioning services and repairs systems regardless of who installed them, and most of our maintenance clients inherited their systems with the property. Manufacturer parts warranty is not affected by having an independent licensed technician do the work, provided the technician is working under a Refrigerant Trading Authorisation. Ours is AU60391, and the NSW contractor licence is 394793C.
Yes. Artarmon Air Conditioning services offices, shops, studios and small commercial sites across the Lower North Shore alongside residential work, including cassette, bulkhead and package units. Maintenance can be scheduled outside trading hours where the site allows it. Very large plant, chillers and building-wide systems are outside what we take on.